Protect and Enhance Your Brand Reputation
Need a better understanding of your reputation's strengths and weaknesses?
Why Social Media Monitoring is Critical for PR
Stories break on social first. By the time it hits traditional media, you're already behind.
Features for the PR Professional
Every feature designed around how PR professionals actually work
Real-Time Social Listening
Monitor conversations across 6 major social platforms. Keyword tracking with Boolean operators, hashtag monitoring, and @mention alerts.
- Multi-platform keyword tracking
- Hashtag & @mention monitoring
- Instant updates
- Custom search operators
Deep Sentiment Analysis
AI sentiment analysis using VADER baseline + deep content enrichment. Understands context, sarcasm, and emotional nuance.
- Enriched deep analysis
- Entity extraction (people, organizations, locations)
- Context-aware emotion detection
- Sentiment trend tracking
Crisis Detection System
Anomaly detection catches volume spikes, sentiment shifts, and emerging issues before they escalate. Get early warning alerts.
- Automatic anomaly detection
- Sentiment shift alerts
- Volume spike monitoring
- Escalation tracking
Stakeholder Mailing Lists
Create targeted distribution lists with custom filters. Send instant alerts, daily digests, or crisis updates to executives and stakeholders.
- Customizable alert templates
- Flexible scheduling (instant/digest)
- Sentiment-based filtering
- Member management & tracking
Team Collaboration
Organization-based access with role permissions. Perfect for PR agencies managing multiple clients or in-house teams with stakeholders.
- Organization workspaces
- Role-based permissions
- Team-based campaign access
- Shared dashboards
Analytics & Reporting
Real-time dashboards with engagement metrics, sentiment trends, and platform breakdowns. Prove ROI to stakeholders with data.
- Real-time WebSocket dashboards
- Engagement metrics tracking
- Custom date range analysis
- Export & reporting tools
Real-Time Sentiment Tracking
AI-Powered Content Intelligence
Beyond basic VADER sentiment scoring, we extract emotions, intent, and context that help you craft the right response.
Identifies 8 core emotions (joy, anger, fear, sadness, surprise, disgust, trust, anticipation) with primary and secondary intensity scoring. Know exactly how your audience feels.
Automatically categorizes author intent: complaint, praise, question, informational, or promotional. Prioritize which mentions need immediate attention.
Extracts geographic locations, infers country context, and identifies language. Critical for regional crisis management and localized response strategies.
- Entity Extraction: People, organizations, brands, products automatically tagged
- Context-Aware: Understands sarcasm, cultural nuance, and platform norms
- Trend Tracking: Monitor emotion and intent shifts over time
- Quality Scoring: Filters spam, low-quality content, and irrelevant mentions
Stakeholder Communication Made Easy
Keep executives, clients, and team members informed with automated, filtered alerts
Mailing List Management
Built for PR teams who need to keep multiple stakeholders informed without overwhelming them
Create Targeted Lists
Set up lists with custom content filters (keywords, sentiment, platforms) and choose delivery schedules (instant, hourly, daily, weekly).
Invite Stakeholders
Add executives, clients, or team members with a simple email invitation. Track who's active and engagement metrics.
Automated Distribution
Alerts go out automatically based on your filters. Crisis alerts bypass schedules for immediate delivery.
Track & Optimize
See delivery rates and engagement. Adjust filters and frequency based on stakeholder feedback.
Where Conversations Actually Happen
We monitor the platforms where your audience is talking about your brand
Twitter/X
Real-time conversationsTikTok
Viral contentWhy We Focus on Social Media
Traditional media monitoring is important, but in 2025, stories break on social first. By the time CNN picks it up, you're already in damage control mode.
Our platform is built specifically for social media intelligence - where you can actually influence the narrative before it spreads.
Trusted by PR Professionals
Real feedback from PR teams using SOCIALHOSE daily
The real-time social listening caught a brewing issue on Twitter 4 hours before our media team even knew about it. We had a response ready before any journalists started calling. The sentiment tracking helped us measure our comeback.
Rachel Stevens
PR Director, Tech CompanyManaging 12 client accounts, the mailing lists feature is a game-changer. Each client gets customized alerts for their keywords with sentiment filters. Executives love the instant crisis notifications. Retention is up 40%.
Lisa Chen
Founder, PR AgencyThe AI sentiment analysis actually understands sarcasm and context. We've caught several "compliments" that were actually complaints. The two-tier system means we get instant alerts but also deep analysis when we need it.
Michael Rodriguez
Communications ManagerDon't Wait Until It's a Crisis
Start monitoring now. Catch issues early. Protect your reputation 24/7.
5-Minute Setup
Create campaigns, add keywords, go live
Real-Time Protection
Instant alerts when sentiment shifts
Team Collaboration
Invite stakeholders, share insights