Protect and Enhance Your Brand Reputation
Need a better understanding of your reputation's strengths and weaknesses?
Why Social Media Monitoring is Critical for PR
Stories break on social first. By the time it hits traditional media, you're already behind.
Features for the PR Professional
Crisis Alerts
Get instant notifications for potential PR issues, to keep ahead of any emerging narrative.
Time saving analytics
Our analytics does all the heavy-lifting for you, so you don’t have to sift through massive volumes of data. Let our AI do the work so you can plan and execute, instead of compiling reports.
Advanced Dashboards
Organize and share valuable findings. Our advanced dashboards can be shared with members of your team or sent in Newsletters to your stakeholders to help them see the impact of your brand.
Real-Time Sentiment Tracking
AI-Powered Content Intelligence
Beyond basic VADER sentiment scoring, we extract emotions, intent, and context that help you craft the right response.
Identifies 8 core emotions (joy, anger, fear, sadness, surprise, disgust, trust, anticipation) with primary and secondary intensity scoring. Know exactly how your audience feels.
Automatically categorizes author intent: complaint, praise, question, informational, or promotional. Prioritize which mentions need immediate attention.
Extracts geographic locations, infers country context, and identifies language. Critical for regional crisis management and localized response strategies.
- Entity Extraction: People, organizations, brands, products automatically tagged
- Context-Aware: Understands sarcasm, cultural nuance, and platform norms
- Trend Tracking: Monitor emotion and intent shifts over time
- Quality Scoring: Filters spam, low-quality content, and irrelevant mentions
Stakeholder Communication Made Easy
Keep executives, clients, and team members informed with automated, filtered alerts
Mailing List Management
Built for PR teams who need to keep multiple stakeholders informed without overwhelming them
Create Targeted Lists
Set up lists with custom content filters (keywords, sentiment, platforms) and choose delivery schedules (instant, hourly, daily, weekly).
Invite Stakeholders
Add executives, clients, or team members with a simple email invitation. Track who's active and engagement metrics.
Automated Distribution
Alerts go out automatically based on your filters. Crisis alerts bypass schedules for immediate delivery.
Track & Optimize
See delivery rates and engagement. Adjust filters and frequency based on stakeholder feedback.
Where Conversations Actually Happen
We monitor the platforms where your audience is talking about your brand
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Real-time conversationsTikTok
Viral contentWhy We Focus on Social Media
Traditional media monitoring is important, but in 2025, stories break on social first. By the time CNN picks it up, you're already in damage control mode.
Our platform is built specifically for social media intelligence - where you can actually influence the narrative before it spreads.
PR Professional Reviews
Socialhose helped us manage a potential crisis by alerting us within minutes of the first mention.
James Wilson
, PR AgencyDon't Wait Until It's a Crisis
Start monitoring now. Catch issues early. Protect your reputation 24/7.
5-Minute Setup
Create campaigns, add keywords, go live
Real-Time Protection
Instant alerts when sentiment shifts
Team Collaboration
Invite stakeholders, share insights