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Media Monitoring Posts

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The 48-Point Voice Gap: Texas Hospitals and Their Patients Are Describing Two Different Healthcare Systems
Media Monitoring
The 48-Point Voice Gap: Texas Hospitals and Their Patients Are Describing Two Different Healthcare Systems

New Social Knowing research measured 13 weeks of public posts about Texas healthcare and found a 47.6-point sentiment gap between …

15838 Jul 06, 2026 Read More
Social listening vs social monitoring: what's the difference?
Media Monitoring
Social listening vs social monitoring: what's the difference?

A lot of articles written about the difference between media monitoring and social listening, but did you know that most …

1040 May 07, 2025 Read More
What is social media monitoring and why is it important?
Media Monitoring
What is social media monitoring and why is it important?

Social media monitoring is'the process of listening out for social media conversations that are relevant to your brand, in real-time.

1164 Jan 15, 2025 Read More

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